The aim of the study was to identify the satisfaction of parents with the reality of the rehabilitation services and programs provided by the Children's Care Center in Jerusalem for their children with special needs, and the problem of the study was identified by the main question of the study: How can I contribute to improving the reality of the services provided to children benefiting from the services of the Child Welfare Center from the point of view of mothers? To achieve these objectives, the procedural approach has been used.
To achieve the objectives of the study, the study tools were identified by similar interviews organized, so the researcher conducted face-to-face interviews with a sample of seventeen mothers whose children benefited from the center's services, who in turn volunteered to participate in the current study.
The results indicated that the satisfaction of these mothers, whose children benefited from the reality of rehabilitation centre services, was relatively acceptable, as they felt that there were weaknesses and deficiencies in the rehabilitation services provided to their children, as these weaknesses were reflected in three concepts: a lack of specialized competencies in the skills of dealing with children with special needs, high rehabilitation costs for children with special needs, and a lack of medical equipment and services for children with special needs.
The results also indicated that the needs of these children based on the recommendations of their mothers were reflected in five basic aspects: the provision of rehabilitation services by the foundation free of charge, the need to provide escorts for their children to be integrated into public education, the need to provide educational and educational games for children and other requirements of child support devices, the need to hold training courses to raise community awareness on how to deal and accept children, and finally the need to hold training courses for parents on how to deal and accept their child in special need.
Keywords: People with Special Needs, Care Centers, Rehabilitation Operation.